We’re on a mission to simplify profitable growth for thousands of small and mid-size technology services businesses.

We’ve Been There…

We understand entrepreneurs because that’s how we started. In the last 3 decades, we have built and scaled global consulting service companies ranging from hyper-growth startups to multi-billion dollar enterprises.

Relying on conventional spreadsheets and homegrown custom applications resulted in countless wasted hours, drained resources, and ultimately lost revenue and profitability.

After experiencing these pain points, we decided to take action.

Built for Tech Services Entrepreneurs

Driven by our passion for supporting entrepreneurs, we built the only vertical SaaS platform designed to address the unique scenarios and intricacies encountered by you.

With a single click, you can access a centralized view of service industry KPIs for your business backed by intelligent processes and AI/ML-driven analytics.  

Just like we've done for our own businesses.

SuccessPro’s Secret Sauce

Eliminate the spreadsheets & timesheet-dependency, and replace them with a customer PO and effort-centric solution that breaks down barriers between sales, delivery, and finance departments.

With our unique solution, you can streamline operations, eliminate wasted time and resources, and maximize your revenue and profitability.  

From our struggles to your strength and success.
Let’s unlock new levels of profitable growth and success.

nikhil kumar

"Founders are busy. It’s my purpose to free the next generation technology founders from makeshift solutions and spreadsheets. That’s why I distilled my hard-won experiences into SuccessPro. It is a solution not merely built, but born out of necessity to transform how tech-first services businesses operate and scale.”

Nikhil Kumar

CEO, SuccessPro

FAQs

Getting Started
  • Getting Started
  • Services Billing
  • Services Costing
  • Services Analytics
  • Services Revenue Management
  • Integration
  • Security and User Management
  • Onboarding and Support

Getting Started

What industries does SuccessPro cater to?

SuccessPro is a vertical SaaS platform ideal for tech-focused services companies in software development, IT consulting, and managed services, helping streamline operations, scale and improve billing efficiency.

How do I get started with SuccessPro?

Visit our website to schedule a demo or email us at hello@SuccessPro.ai to get started.

Does SuccessPro handle international operations?

Yes, SuccessPro supports global operations with features for multiple entities, time zones, currencies, and languages, ensuring accurate and compliant operations and reporting worldwide.

When can we expect ROI from SuccessPro?

Companies typically start realizing ROI within 2 to 3 months due to visibility and improvements in efficiency, cost reduction, billing accuracy, and cash flow.

What customization options does SuccessPro offer?

SuccessPro offers customizable dashboards, reports, billing models, role- based access control (RBAC), custom rate cards, and support for multiple currencies and languages to fit your business needs.

Services Billing

What billing models does SuccessPro support?

SuccessPro supports multiple billing models essential for IT services, including Time & Materials (T&M), Fixed-Priced (FP), Managed Services, Outcome-Based, and Subscription-Based Engagements.

Does SuccessPro ensure billing accuracy and compliance?

Yes, SuccessPro ensures billing accuracy and compliance by linking resource assignments to specific purchase orders (POs) and Statements of Work (SOW). This ensures all billable activities match the contractual terms, reducing billing errors and reconciliation effort.

Can SuccessPro help my company improve its cash flow?

Yes, by ensuring timely and accurate invoicing as well as cost-analysis, SuccessPro helps reduce Days Sales Outstanding (DSO) and speeds up payment cycles, thereby improving your cash flow.

Does SuccessPro support billing in multiple currencies for international clients?

Yes, SuccessPro supports billing in multiple currencies. It automatically handles currency conversions based on the client’s location, ensuring compliance and simplifying the billing process for global projects.

Does SuccessPro manage customer or internal rate cards?

Yes, SuccessPro ensures accurate billing with detailed rate cards established internally or provided by customers, allowing different billing rates for various project components or roles.

Does SuccessPro manage project level expenses and miscellaneous charges?

SuccessPro offers comprehensive tracking for client billable or non-billable project expenses and miscellaneous charges such as cloud hosting or infrastructure fee, reseller fee, software license expenses.

Services Costing

Does SuccessPro help with real-time cost tracking?

Yes, SuccessPro offers detailed analytics and reports to track both billable and non-billable activities, allowing users to monitor expenses, compare actual costs against budgets, and identify potential overruns early.

Can SuccessPro improve profitability through cost management?

Yes, SuccessPro provides real-time insights into cost drivers, tracks project costs, and identifies areas for cost reduction, helping improve budget management, resource allocation, and overall profitability.

Does SuccessPro manage the costs of subcontractors?

Yes, SuccessPro manages supplier and subcontractors related data including their PO and invoices. It provides various metrics such as supplier margin analysis and individual contractor profitability for accurate cost management.

Does SuccessPro support internal projects?

Yes, SuccessPro supports both customer as well as internal projects. Users can assign resources to non-billable projects against budget lines to track the cost versus budget variances for internal projects.

Does SuccessPro ensure competitive pricing and cost efficiency?

Yes, SuccessPro offers detailed cost analysis and real-time financial insights, enabling businesses to optimize pricing strategies, ensuring competitive pricing and cost efficiency to enhance profitability and market competitiveness.

Does SuccessPro offer intercompany transfer pricing functionality?

Yes, SuccessPro supports intercompany transfer pricing, by providing a billing rate card for intercompany services across multiple legal entities. Also provides transfer pricing report for faster reconciliation, visibility and compliance.

Services Analytics

Does SuccessPro use analytics to improve decision-making?

Yes, SuccessPro leverages advanced analytics to provide real-time insights into KPIs, helping users make informed decisions, optimize resources, and enhance business outcomes.

What analytics does SuccessPro provide for tracking project profitability?

SuccessPro offers comprehensive project level metrics like Project Estimated Margin, Allocated PO Amount, Confirmed Revenue and Hours, Billable and Non-Billable Expenses. It also tracks project completion percentages and multiple POs assignments for a complete project overview.

Does SuccessPro provide real-time utilization and productivity insights?

Yes, SuccessPro provides real-time insights into workforce productivity and utilization rates through metrics like Total Utilization Trend, Billable Utilization, Utilization by Role, and Available Capacity etc.

Do SuccessPro's analytics help identify and mitigate risks?

Yes, SuccessPro tracks key risk indicators like Revenue at Risk, Project Overrun Cost, and Active Project %Completion, Project Health Indicators, enabling proactive risk management and timely interventions.

Are SuccessPro's analytics dashboards customizable?

Yes, the analytics dashboards in SuccessPro are highly customizable. Users can tailor views to their specific needs, selecting various metrics to create personalized dashboards for various roles such as finance, delivery management, and executives etc.

Can SuccessPro's analytics aid in strategic planning and growth?

Yes, SuccessPro supports strategic planning and growth with insights into historical data, current performance, and future projections. Metrics like Total Revenue, Profitability by Customer and BU/Practice, and Margin Analysis help guide resource allocation, market opportunities, and growth strategies.

Services Revenue Management

Does SuccessPro streamline revenue recognition?

Yes, SuccessPro leverages advanced analytics to provide real-time insights into KPIs, helping users make informed decisions, optimize resources, and enhance business outcomes.

Does SuccessPro minimize revenue leakage?

Yes, SuccessPro minimizes revenue leakage by tracking and automating all billable activities. It ensures that all services rendered are accounted for and billed accurately, reducing the risk of missed billing opportunities. Features like accurate invoicing, and comprehensive reporting help prevent revenue loss, and the revenue at risk report ensures no revenue is overlooked.

Does SuccessPro ensure compliance with revenue standards?

Yes, SuccessPro automates revenue recognition for various billing types such as T&M, fixed-fee, and subscription-based contracts. It aligns with project milestones, delivery schedules, and contract terms, reducing manual effort and errors.

Does SuccessPro help in analyzing revenue trends and identifying growth opportunities?

Yes, SuccessPro provides detailed revenue analytics by customer, project, practice, and region using metrics like Average Revenue Per Person (RPP), Revenue at Risk, and Revenue Concentration by Customers and Competencies. These insights help identify high-performing areas and growth opportunities.

Integration

What systems can SuccessPro integrate with?

SuccessPro plans to integrate financial systems, CRM platforms, and HRMS to enhance operational efficiency. Custom integrations can also be developed based on specific business needs.

Is there an API for custom integrations?

Currently, SuccessPro does not offer APIs, but customizable APIs are on our roadmap. APIs will allow businesses to connect their existing software solutions directly with SuccessPro for a more efficient and personalized workflow

Security and User Management

What compliance certifications does SuccessPro hold?

SuccessPro is working towards SOC 2 and ISO compliance by implementing robust controls and practices. We are documenting and formalizing these controls and plan to apply for formal SOC 2 certification soon to meet high standards of security, availability, and confidentiality.

Does SuccessPro manage data privacy and user permissions with Role-Based Access Control (RBAC)?

Yes, SuccessPro ensures data privacy and user permissions through comprehensive Role-Based Access Control (RBAC) and customizable Data Access Policies. RBAC assigns specific roles to users based on their job functions, and Data Access Policies control which data each role can access. Account administrators can customize these roles and policies to maintain privacy and security.

Onboarding and support

How long does onboarding SuccessPro take?

Onboarding typically takes 1-2 weeks, depending on your business's complexity and needs. Provisioning and configuration activities can take around 2-5 days, and data migration activities around 1-2 weeks.

What support is available during SuccessPro onboarding?

During onboarding, you’ll receive dedicated support from the SuccessPro team, including walkthroughs, bulk upload templates for data migration, and any other assistance needed to get started successfully.

What assistance is provided for data migration?

SuccessPro offers efficient data transfer with bulk upload capabilities and tailored templates to streamline the migration process.

Can historical data be imported into SuccessPro?

Yes, historical data can be imported based on data availability and your business requirements.

What pricing plans does SuccessPro offer?

SuccessPro offers revenue-based pricing tailored to your business needs. For detailed pricing information and to understand the features included, please contact our sales team at hello@SuccessPro.ai

Open Positions

Driven by a shared purpose to drive impactful innovation for the technology service industry.

Senior Software Engineer (Front End - React)


Location: Bengaluru, India

Type: Hybrid/Remote

As a Senior Software Engineer focused on front-end development with React, you will design, implement, and maintain scalable web applications. You will collaborate with cross-functional teams to enhance user experience and interface design.

Key Responsibilities

  • Develop robust, responsive interfaces using React and related libraries, and optimize applications for speed and scalability.
  • Collaborate with product managers, designers, and back-end engineers to implement cutting- edge features.
  • Lead and mentor junior engineers, providing technical guidance and best practices, and conduct code reviews to ensure quality and performance.
  • Stay updated with the latest front-end technologies and trends, integrating them into the development process, and troubleshoot complex issues in existing software.

Qualifications

  • 5+ years of professional front-end development experience with React, including proficiency in HTML5, CSS3, and preprocessors (e.g., SASS, LESS).
  • Experience with state management libraries (e.g., Redux, Context API), asynchronous request handling, RESTful APIs, and modern authorization mechanisms (e.g., JWT).
  • Strong understanding of browser compatibility issues and experience with build tools (e.g., Webpack, Babel).
  • Excellent problem-solving skills, strong communication skills, and the ability to work effectively in a team environment.
Apply now

Senior Software Engineer (Back End - Java/Spring Boot)


Location: Bengaluru, India

Type: Hybrid/Remote

As a Senior Software Engineer specializing in backend development with a strong focus on Java, Spring Boot, and Micronaut, you will be responsible for designing, implementing, and maintaining scalable and high-performance server-side applications. You'll play a pivotal role in developing robust solutions that not only meet our business needs but also leverage the full potential of cloud-native technologies. Collaborating closely with cross-functional teams, you'll ensure technical excellence and innovation.

Key Responsibilities

  • Architect, design, and develop scalable backend applications using Java, Spring Boot, and Micronaut, ensuring performance and reliability.
  • Collaborate with frontend developers, product managers, and stakeholders to integrate user- facing elements with server-side logic.
  • Lead and mentor engineers, providing technical guidance, code reviews, and support to ensure high-quality code.
  • Participate in the entire software development lifecycle, including requirement analysis, design, coding, testing, deployment, and maintenance.
  • Conduct performance tuning and code optimizations, and troubleshoot complex technical issues.

Qualifications

  • 6+ years of professional backend development experience with Java, Spring Boot, and Micronaut.
  • Proficient in Java, object-oriented design principles, and design patterns, with extensive experience in Spring Boot, Spring Framework, Spring Data, and Micronaut.
  • Solid understanding of RESTful web services, microservices architecture, and API development, with experience in SQL and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB, Redis).
  • Proficiency in version control systems (e.g., Git) and CI/CD pipelines.
  • Strong problem-solving skills, ability to debug and optimize code, and excellent communication and teamwork skills.

Preferred Qualifications:

  • Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
  • Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud Platform) and cloud-native technologies.
  • Familiarity with Agile/Scrum methodologies and contributions to open-source projects or a strong GitHub profile showcasing relevant work.
Apply now

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